Returning an Item

REASONS FOR RETURNING A PRODUCT(S)

Items that have been embroidered cannot be returned to stock, due to the large array of logo/style/size combinations available. You are therefore required to select your items carefully as items ordered incorrectly can not be returned for a refund, credit, or exchange.

If a product(s) is faulty or is not the product(s) you ordered, you may receive a full refund of your purchase price plus shipping charges, or you may exchange the product(s), or you may receive a store credit for the full purchase price plus shipping.

HOW TO RETURN A PRODUCT(S)

To arrange to return a product, please call Andrews Corporate Clothing on 1300 222 669 to get a return authority.

To return a product(s), please include the packaging slip that you received with your parcel and indicate the reason for the return. Send the returned product(s) to:

Western Health Uniform Returns
3 / 440 Dynon Road,
West Melbourne,
Victoria, 3003.

Goods must be returned within 2 weeks of invoice date - unworn and unwashed. We will credit your original method of payment, excluding delivery (unless goods are faulty or not as ordered), or we can also hold a credit against your account for future purchases if chosen. If you have any queries please contact us by email or call Andrews Corporate Clothing on (03) 9689 5433, remember to quote your order ID number, which is included in your order confirmation and receipt emails.